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What Carespace Australia Is doing about COVID19

During these tough and unprecedented times, Carespace Australia is proud to continue to deliver reliable and exceptional quality support to our clients and community who are at the greatest risk. Our organisation has taken all the necessary measures to ensure that we continue to provide support safely at this time in accordance with all the current NSW government rules and regulations.


Carespace Australia has taken various precautions to keep our clients, community and staff safe during this time. These are listed below:

  • Practicing social distancing - the best way to avoid the spread and reduce infections
  • Encouraging self-isolation for all clients and staff who feel unwell, as well as for anyone recently returning from overseas
  • Educating clients about what the Coronavirus is, as well as explaining and facilitating concepts like social distancing and increased sanitary hygiene
  • Increased 1:1 support, following the 2-person outdoor gathering rules for NSW and VIC
  • Increased the frequency and thoroughness of commercial cleaning of all facilities
  • Increased and comprehensive protocols around hygiene and sanitation

As more information is released by Government and World Health authorities, Carespace Australia is committed to keeping everyone well informed and updated about the latest news and changes to rules and regulations.

If you have any queries about Carespace Australia’s response to COVID19, please email us at:

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Information about COVID-19

  • The new Coronavirus disease, officially known as COVID-19, originated in China 2019 and has since spread around the world.
  • 80% of people will experience mild symptoms and fully recover.
  • 15% of people will experience moderate symptoms.
  • 5% of people may experience severe symptoms and get very sick.
  • The most common symptoms are fever, coughing, sore throat, fatigue and shortness of breath.
  • Some people are at higher risk for developing serious illness such as older people, high blood pressure, heart problems, diabetes, respiratory disease or low immunity.
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What you need to know

  • Wearing a facemask in public won’t help to protect you from infection.
  • Only wear a facemask if you are sick with symptoms that might be due to COVID-19.
  • Anybody can be infected. We are all at risk and COVID-19 does not discriminate between race nor gender.
  • COVID-19 spreads from person to person through droplet transmission such as small pieces of saliva, sneezing and coughing.
  • Droplets travel no more than one metre through the air.
  • You have close contact with an infected person
  • You touch objects (eg. Door handles) and then touch your eyes, nose or mouth.
  • If you have a high temperature, new cough or have arrived from over-seas to stay home and to avoid people for 14 days (self-isolation).
  • If you have symptoms stay home and seek medical advice by:
    • – going to or
    • – call the National Coronavirus Information and Triage line (1800 020 080)
    • – call your usual care provider
    • – inform your work place

How to stop the spread

Hand washing regularly with soap and water or rubbing alcohol-based sanitiser onto your hands after using the toilet, blowing your nose and before and after eating.

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Best way to do this:

  • Wet your hands under warm water
  • apply soap in the palm of your hand
  • Rub your hands together to cover all areas of the hand
  • wash your palms, the back of your hands, between your fingers, fingertips, thumbs, wrist and nails
  • Rinse your hands under running water
  • dry your hands using disposable paper towels
  • turn the tap off using paper towels or your bent elbow

Helpful Links

Easy Read Resources

Updates and Information


  • Washing your hands before and after leaving facilities
  • Keeping at least 1.5 meters distance between yourself and anyone who is coughing or sneezing
  • Avoid large public gatherings, unless essential
  • Using tissues to cover your mouth and nose when coughing or sneezing – and then placing those tissues in the bin
  • Cleaning of the environment around you regularly such as touched surfaces, tables, doorknobs and light switches

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